Acceptable Use Policy

1. Prohibited content

You will not upload, store, transmit, or send through VEVVO any content that:

• Is illegal under U.S. federal law or the law of the jurisdiction where you operate.
• Infringes another person's copyright, trademark, patent, trade secret, right of publicity, or privacy.
• Is defamatory, harassing, threatening, or designed to intimidate a specific person.
• Is sexually explicit, depicts minors in any sexualized context, or promotes self-harm or violence.
• Contains malware, viruses, ransomware, cryptomining payloads, or other malicious code.
• Is regulated content we do not support, including PCI cardholder data (raw card numbers, CVV, full track data) or PHI subject to HIPAA. Tokenized payments through our integrated processor are fine; raw card data is not.
• Contains another person's private personal information (full SSN, driver's license number, government ID image) without that person's consent and a clear lawful purpose.

2. Prohibited conduct

You will not use VEVVO, or assist or encourage any third party to use it, to:

• Send unsolicited bulk email, SMS, or marketing communications (spam). Transactional messages to your own customers about your own jobs are fine; cold outreach to lists you scraped is not.
• Harass, threaten, dox, or stalk any customer, employee, contractor, or other person.
• Impersonate another person, business, or VEVVO itself.
• Probe, scan, brute-force, or attempt to defeat the security of the service, intentionally trigger error conditions to map internal behavior, or interfere with another customer's use of the service.
• Scrape, mirror, or extract the service's screens, copy, generated outputs, API responses, or rendered HTML/CSS — by any means, manual or automated, including AI agents and headless browsers.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, file formats, or non-public APIs of the service, except to the limited extent applicable law expressly permits despite this prohibition.
• Rebrand, white-label, resell, sublicense, time-share, rent, or operate a service bureau using VEVVO.
• Use VEVVO, its outputs, its UI, its copy, or any data derived from it to build, train, fine-tune, evaluate, benchmark, or improve a product that competes with VEVVO.
• Remove, obscure, or alter copyright, trademark, license, or attribution notices anywhere in the service.
• Bypass plan caps (active jobs, seats, locations, included emails) by creating multiple workspaces under different names for the same underlying business.
• Use the service in a way that violates applicable export control or sanctions laws, or that operates in a sanctioned jurisdiction.

3. Reporting abuse

If you believe content or conduct on VEVVO violates this policy, send a report to help@apexcoatinggroup.com (placeholder — confirm with counsel before launch). Include the URL or workspace name, a description of the violation, your contact information, and any evidence (screenshots, headers). For copyright complaints specifically, follow the DMCA process described in Section 14 of the Terms of Service.

4. Enforcement

When we identify a violation, our typical response is, in order of severity: (a) a written warning and a chance to remediate; (b) targeted content removal; (c) account suspension while we investigate; (d) termination of the account and forfeiture of unused fees. We may skip earlier steps for severe violations — including IP violations under Sections 10 and 11 of the Terms — and we may report unlawful activity to law enforcement.