Track every warranty claim without the spreadsheet.
Per-install warranty terms, claim intake, photo records, status updates, customer notifications.
Flooring warranties are a paperwork avalanche the day a customer calls about a cupping plank two years post-install. VEVVO stores the warranty terms per install, takes claim intake from the customer, lets you photograph and update claim status, and emails the customer transactional updates the whole way through — so the claim closes cleanly and you never end up in a 'I never heard back' review.
Built for warranty, not retrofitted from a generic CRM
VEVVO is software for flooring contractors — the catalog, the per-sqft pricing model, the photo log, and the PDF templates are all shaped around how warranty work actually gets quoted, scheduled, and invoiced. You're not bending a horizontal SaaS to fit your workflow; you're working inside a tool that already knows what 'per sqft', 'waste factor', and 'substrate prep' mean for a warranty crew.
One app, from warranty estimate to deposit in the bank
Estimates, change orders, invoices, photo documentation, scheduling, crew assignment, and Stripe-backed payments all live in one app under one customer record. The warranty estimate becomes the invoice with one click, the invoice flows to a hosted Stripe payment page, and the payment hits your bank the next business day. No re-keying, no double-entry, no "which spreadsheet has that price".
What warranty contractors say after they switch
"We were quoting warranty jobs on a clipboard and chasing signatures by email for a week. VEVVO's branded PDF estimates and embedded e-sign moved us to deposit-on-the-spot — the first job I quoted in the new system closed before I left the customer's driveway." — owner-operator, Flooring Warranty Tracking shop "Photo logs per room and the per-job change-order flow ended the 'we never agreed to that' fights. Customers see the line item, sign on their phone, and it lands as a fresh PDF on the job before the next crew shows up." — operations lead, Flooring Warranty Tracking crew
Frequently asked questions
Can warranty terms vary per product?+
Yes — each catalog item carries its own warranty length and exclusions, which get baked into the install record so the warranty pulls automatically from the right line item.
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