Change Order
A signed amendment to an estimate or contract that documents mid-job scope changes and price adjustments.
A change order documents a mid-job scope change — the customer wants to upgrade to engineered hardwood, the install crew uncovered subfloor damage, the homeowner added a closet to the install. Without a change order, the dispute about "what was actually agreed to" is yours to lose.
Best practice: every scope change gets a written change order signed by the customer (digital signature is fine) before the work happens. The change order updates the contract total and flows through to the final invoice.
The flooring contractors who run profitable shops are the ones who treat change orders as routine, not awkward. A digital change-order workflow that takes 30 seconds removes the friction and keeps the paper trail clean.